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Terms of service

Terms and Conditions

This website is operated by Windgoo. On this website, the terms "we," "us," and "our" refer to Windgoo. Windgoo provides this website, including all information, tools, and services available through the site, subject to your acceptance of all terms, provisions, policies, and notices stated herein.

By visiting our site and/or purchasing anything from us, you are using our “Service” and agree to the following terms and conditions (“Terms and Conditions,” “Terms”), including any additional terms and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the site, including but not limited to visitors, sellers, customers, merchants, and/or content contributors.

Please read these Terms carefully before visiting or using our website. By visiting or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms of this agreement, you may not visit the website or use our services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store are also subject to these Terms. You can view the most recent version of the Terms at any time on this page. We reserve the right to update, modify, or replace these Terms by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after changes are posted constitutes your acceptance of those changes.

Our webshop is hosted by Shopify Inc. They provide us with the online e-commerce platform through which we sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are of the age of majority and have given us consent to allow your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, and you may not, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You may not transmit viruses, worms, or other destructive codes. Violation of these terms will result in immediate termination of your access to the services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason. You understand that your content (excluding credit card information) may be transmitted unencrypted and may include:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of networks or devices.

Credit card information is always encrypted during transmission over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making without consulting primary, more accurate, complete, or current information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information is not current and is provided solely for reference. We reserve the right to modify the content of this site at any time but are not obligated to update the information on our site. You agree that it is your responsibility to monitor changes on this site.

SECTION 4 – CHANGES TO SERVICE AND PRICES

The prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We are not liable for any change, price adjustment, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may only be returned or exchanged in accordance with our Return Policy. We have made every effort to accurately display the colors and images of our products in the store. However, we cannot guarantee that your computer screen's display of colors will be completely accurate. We reserve the right to limit the sale of our products or services to certain persons, geographic regions, or jurisdictions.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. You agree to provide current, complete, and accurate information for all purchases made through our store. You agree to promptly update your account and other information, including email address and credit card information.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools, over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for the content or accuracy of third-party materials and websites.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit certain specific submissions at our request (e.g., contest entries) or submit creative ideas, suggestions, proposals, or other material without a request (collectively, “Submissions”), you agree that we may at any time edit, copy, publish, translate, and otherwise use these Submissions.

SECTION 10 – PERSONAL INFORMATION

The processing of personal data through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Our site may sometimes contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, offers, shipping costs, or availability. We reserve the right to correct any errors or inaccuracies.

SECTION 12 – PROHIBITED USES

You may not use the Site or its contents for any illegal purpose, to infringe intellectual property rights, or to upload viruses that may affect the operation of the Service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will always be uninterrupted, timely, secure, or error-free.

SECTION 14 – INDEMNIFICATION

You agree to indemnify Windgoo and our partners for any claims arising from your violation of these Terms.

SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful, the remaining provisions will remain in full effect.

SECTION 16 – TERMINATION

These Terms remain in effect until terminated by you or us.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

SECTION 18 – RETURN POLICY

We follow the following return timelines, subject to the conditions in our Return Policy:

  1. The customer has at least 14 days to submit a return request.
  2. After submission, the customer has at least another 14 days to actually return the product.
  3. After submission, you have a maximum of 14 days to receive the refund.

Note: Inspect your Windgoo bike thoroughly upon receipt before use. Check the brakes, saddle, and stand. If you find any defects, do NOT use the bike and contact us within 48 hours.

SECTION 19 – DISPUTES

Agreements between the company and the consumer to which these terms apply are governed exclusively by Dutch law, even if the consumer resides abroad.

SECTION 20 – CHANGES TO TERMS AND CONDITIONS

You can view the most current version of the Terms at any time on this page.
We reserve the right to update, modify, or replace these Terms at our discretion by posting updates and changes on our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or Service after changes to these Terms are posted constitutes your acceptance of those changes.

SECTION 21 – CONTACT INFORMATION

Questions regarding the Terms can be addressed to:
Windgoo BV
Groenendaal 27a, 3011SK Rotterdam
Email: contact@windgoofun.nl, contact@windgoofun.com
Tel.: 0232340276
Chamber of Commerce: 89626354
VAT: NL 865045094B01